Customer Satisfaction Warranty
At Good Life Hammocks, we are committed to offering the highest quality products at fair prices. We guarantee all of our products against defects in workmanship and materials (not including damage due to misuse or abuse) for 1 year from date of purchase. If a manufacturing defect becomes evident within a year of purchase, we will repair or replace your product at no charge (excluding shipping costs). After one year we will repair your hammock or hanging chair (when possible) for a small charge. The white oak spreader bars are guaranteed against breakage for as long as the rope is in usable condition and the wood has been re-varnished every year according to directions. Not varnishing the spreader bars each and every year invalidates free replacement warranty on them. Many repairs are possible to be done by you at home. Please do not send products back to us without calling for approval and shipping directions first. We will give you a full credit (excluding shipping costs) if the product is unrepairable and is within the warranty period.
Privacy Policy
Good Life Hammocks does not give out any customer information to anybody for any reason. Nor do we send unsolicited mail or e-mail to our customers.
Guaranteed Shipping
We ship by UPS for most orders. Delivery time varies depending on distance, but is usually no more than a few days, but could be as much as 2 weeks to the west coast. At this time, all items, with the exception of pillows, are in stock and available for immediate shipping. Sorry, but we will only ship items within the 48 contiguous United States. No foreign orders.